Terms & Conditions

ORDERING:

 

• Initial minimum order is $400.00 at wholesale pricing.

• Reorder minimum is $100.00. Orders totaling less than $100.00 will receive a $25.00 processing fee.

• New accounts must provide a copy of your resale number and an order with a signature.

• Credit cards accepted are Visa, MasterCard, Discover, and American Express.

• No changes or cancellations will be accepted to an existing order after 72 hours.

PRICING:

 

• All prices are subject to change without notice.

• Items are billed at prices in effect at time of shipment.

• Pricing is FOB Arkansas.

SHIPPING:

 

• Common Carrier shipments will ship via the Best Method unless otherwise noted.

• Third Party-Billing will only be honored if requested, and customer must have an existing account with preferred truck line.

• Some products will be crated. Please call our Customer Service Department if you have a question pertaining to crated products.

• There will be a drop ship fee in the amount of $10.00 for FedEx shipments, and $25.00 for common carrier shipments.

• Ship-time is 6 weeks.

• We normally pay all shipping costs and add these to the invoice. All shipping costs and services are passed to the customer.

• If the order is shipping to a location other than that of a retail store such as a residential delivery or a storage facility a $55.00 charge will apply. Any other special shipping requests can be accommodated. Please call us for specific costs per service.

• We do not ship COD for FedEx shipments.

• If you require a product that we have marked “Truck” to be shipped FedEx, we will double box the product for safty and add 10% extra shipping charge to your invoice.

BACKORDERS:

 

• If product is not available at the time an order is packed, that item will be backordered. We cancel all back orders at our discretion.

• If an account will not accept partial shipments, Mathews & Company must be notified at the time order is placed.

PAYMENT TERMS:

 

• Returned checks will be charged a $30.00 fee.

• All first orders are prepaid, including freight. Net 30 terms will be extended to approved accounts for reorders.

• Invoices are considered past due one day following the due date of the Invoice.

• No further credit will be extended to accounts which are over 35 days past due until the account is brought up to date and no longer considered delinquent.

• All accounts not paid within 30 days will incur handling charges of 1.5% on the amount past due or 18% annually.

• Collection action will be taken after an account is sixty (60) days past due.